Customers in other countries should contact Customer Support for help.įor our full return policy, see our Return Policy and Warranty. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy.Ĭustomers in the United States can initiate a return with our return tool. To view the return policy for your region, see our Return Policy and Warranty. How do I return my Fitbit device?įor countries that have products available through the store, purchases are covered by our return policy. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. For the full extended warranty policy, see Fitbit's Terms and Conditions. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Australia customers, click here.Īn extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from. Pretty much everything in the warehouse is returnable with no time limit. For our full warranty terms and conditions, see our Return Policy and Warranty. What Exactly is the Costco Return Policy Costco calls it their Risk-Free 100 Satisfaction Guarantee and with very few product exceptions, they’ll refund you the purchase price if not completely satisfied. If your device is found to be defective within the warranty period, it may be eligible for replacement. What's Fitbit’s return and warranty policy? What's Fitbit's warranty?įor questions and troubleshooting assistance for your Fitbit device, visit our help site.
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